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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Cheryl Warren

October 13, 2026

5 out of 5 rating by Cheryl Warren
"Mr. Balentine at State Farm has been a great experience. He is very knowledgeable, takes the time to explain your options clearly, and always makes sure you have the right coverage for your needs . Highly recommend!"
We responded:
"Thanks Cheryl! We look forward to working with you in the years to come!"
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Hayden Wright

October 13, 2026

5 out of 5 rating by Hayden Wright
"I had a fantastic experience working with Alan to set up my auto, home, and life insurance policies. He was exceptionally quick, accurate, and transparent throughout the entire process. Best of all, he managed to bundle everything together and get me a great deal on my coverage without cutting any corners. Finding an agent who is both efficient and thorough is rare—I highly recommend Alan to anyone looking for top-notch service and great rates!"
We responded:
"Thanks for the kind words Hayden! Glad we could get you guys fixed up and I look forward to working with y'all in the years to come!"
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Miguel Stricklen

September 29, 2026

5 out of 5 rating by Miguel Stricklen
"I've been a State Farm customer for a long time. I am thankful for the customer support that is always offered. I sat down with Alan a couple of weeks ago and he explained the benefits and downsides to changing policies and keeping my existing ones. He wanted to ensure I was in the best position to take care of myself and my family. Nicole and everyone in the office goes above and beyond to treat us like family and not just customers. If you are in the market for insurance, I recommend you give them a try."
We responded:
"Thanks for the kind words, Miguel! We look forward to helping take care of you for many years to come!"
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Abigail Gilbert

September 11, 2026

5 out of 5 rating by Abigail Gilbert
"Alan is the best!! So kind & helpful. We love the Balentine’s."
We responded:
"Thanks for the kind words Abby!"
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Kathryn Sanford

September 11, 2026

5 out of 5 rating by Kathryn Sanford
"the Balentines were great to work with! Easy to talk to and were very knowledgeable! Would recommend!"
We responded:
"Thanks Kathryn! Happy to help!"
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Blake Bits

September 11, 2026

5 out of 5 rating by Blake Bits
"Great experience with this State Farm office! Friendly, professional, and easy to work with. Highly recommend!"
We responded:
"Thanks for the kind words Blake!"
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Misty Randle

September 10, 2026

1 out of 5 rating by Misty Randle
"Very poor representation for this company"
We responded:
"Hey Misty, I don't see where you are a customer of our office or have had any prior conversations with our office since we have been open. If you would, please reach out to us directly so we can resolve your input. Thanks"
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Kaitlin Fleming

September 3, 2026

5 out of 5 rating by Kaitlin Fleming
"We actually left State Farm a few years ago because our rates just kept going up, and we ended up being with another insurance company for about two years. Recently, we decided to have Allan run some numbers for us to see what coming back to State Farm would look like.

I honestly wasn’t expecting much of a difference, but our monthly payment ended up being significantly lower than what we were paying. On top of that, Allan has been great to work with. He’s extremely knowledgeable, answers questions without making you feel like you’re bothering him, and has been incredibly quick to respond to every call and email.

The whole process of switching everything back over was easy, and it’s nice to actually have an agent who is responsive and makes sure you understand what you’re paying for. We’re really glad we gave State Farm another shot, and I’d definitely recommend Allan to anyone looking for an agent."
We responded:
"Thanks for the kind words Kaitlin! I look forward to working with you guys!"
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Laurel Alexander

August 27, 2026

5 out of 5 rating by Laurel Alexander
"Alan has been so helpful and very patient!!! He is the best!"
We responded:
"Thanks Laurie! Glad we could help you out and I look forward to working with you going forward!"
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Taese Davenport

August 25, 2026

5 out of 5 rating by Taese Davenport
"Highly recommend this agency and working with Nicole Ingram. Best agent I've ever worked with."
We responded:
"Thanks for the kind words Taese! Nicole is great!"
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Alinda heuszel

August 3, 2026

5 out of 5 rating by Alinda heuszel
"I must say that Abby Balentine is so sweet and she definitely knows exactly what you need. She doesn't make you feel pressured to purchase insurance. She listens to you and finds what is best for you and your family. I highly recommend Alan Balentine State Farm!"
We responded:
"Thanks for the kind words! Abby is Great!"
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Amy Patillo

August 3, 2026

5 out of 5 rating by Amy Patillo
"Alan and Abby Balentine are awesome to work with! I highly recommend them."
We responded:
"Thanks for the kind words!"